A Note From TCWC --- Shipping & New Orders
TCWC is categorized as essential business and we will continue to remain open (and fulfill orders) on an adjusted schedule.
While the TCWC.com website is always open 24/7, our Wood Dale office hours may fluctuate. Curbside pickup will be available on Mondays through Fridays from 9am-5pm, with advance notice Our office and warehouse will be lightly staffed as some of our staff can work from home most days. We are happy to arrange these curbside will calls and we can still be reached by phone or email during standard business hours but our doors will otherwise be closed to the public.
Due to the short time your wine will be on the road, we are still able to use couriers to offer same-day delivery for your bottles and cases. This efficient service is available Monday through Friday during standard business hours and requires someone to be present at your home or office to sign for the order being delivered.
While shipping remains suspended for most states due to weather, closures, and logistical challenges, we are still able to ship orders by common carrier to FL, CA, WY, LA, NE, NV and DC. Please ensure that someone over the age of 21 will be present to sign for the wine being delivered to your home or office as we are unable to reroute packages at this time and cannot issue refunds for packages returned to TCWC by the carriers. Please call us or email a member of our team for more information.
All new orders placed will continue to receive 180 days of free storage in our temperature-controlled warehouse. As always, our goal is to ensure your wines remain in optimal conditions both in storage and in transit and we will continue to adapt as needed during these unprecedented times.
We appreciate your understanding during these unprecedented times and want to reassure you we are doing our part to ensure the health and safety of our staff and all our valued clients. As we all know, conditions are continually changing so we will continue to monitor and consider all options for shipping and delivery as new opportunities arise. We are hopeful that good health and a sense of normalcy can soon return.