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Delivery, Collection & Storage


Delivery and Collection

In placing an order, the buyer represents to seller (The Chicago Wine Company, referred to here as TCWC) that the buyer is at least 21 years old and the person to whom delivery will be made is at least 21 years old. Title to and ownership of all wine passes from TCWC to buyer in the State of Illinois, and buyer takes all responsibility for the product being transported from Illinois to the buyer’s selected destination. Buyer may pick up the product at TCWC or make independent delivery arrangements. Sales tax will be applied based on TCWC’s location in Illinois. When possible, TCWC is happy to assist in making arrangements for shipping but makes no representation as to the legal rights of anyone to deliver or import any alcoholic beverages or other goods into any state. Buyer warrants he or she is solely responsible for the transport of the purchased products and for determining the legality and the tax/duty consequences of bringing the products to the buyer’s chosen destination.

Will Call from TCWC

We offer will call pick-up from our Wood Dale offices between 9am-5pm Monday through Friday. We kindly ask for 24-hour advance notice so we can have our shipping team prepare your order. Please call us at (630-594-2972) or email info@tcwc.com to arrange your will call. 

Same-Day Delivery - Chicago & Surrounding Areas

We offer competitively priced, same-day delivery to downtown Chicago and the neighboring suburbs. This service is offered Monday through Friday before 5pm. Please contact our office for more information. 

Monthly Delivery - Chicago Area Wine Storage Facilities

We offer free delivery to the following Chicago wine storage facilities on the first Thursday of each month. All require an account with them in order to deliver wines on your behalf.

Ardel Cellars - Wood Dale - 835 N Central Avenue

East Bank Storage - Loop/West Loop - 730 W Lake Street

East Bank Storage - River North/Gold Coast - 429 W Ohio Street

Lock-Up Self Storage - River North/Downtown - 350 W Kinzie Street

Lock-Up Self Storage - Wrigleyville - 1650 W Irving Park Road

Northside Storage - 1516 N Orleans Street

Domaine Wine Storage - 1000 N North Branch Street

Kent Certified Wine Cellar - 2858 N Lincoln Avenue

[Delivery to Kent is available quarterly - March, June, September & December]

Storage at TCWC

We offer 180 days of free storage for all wines purchased from The Chicago Wine Company. Our facility is maintained at 55-57 degrees Fahrenheit year-round and this complimentary storage allows clients to avoid shipping during the peak summer and winter months that often bring extreme temperatures. TCWC can help arrange an efficient and cost-effective delivery to your area when the weather is suitable. For bottles or cases purchased on a pre-arrival basis, the 180-day storage does not begin until the wine arrives to our Chicago warehouse. You will be notified by email when your order is in-stock and will also receive an email each month when you have wines ready for shipment or still awaiting delivery to Chicago. Should you wish to store bottles or cases beyond the free 180-day period, we offer extended storage at $3.00 per case (or partial case) per month, which includes insurance and is billed quarterly. Prior to invoicing for any fees, we will remind you by email of your wines in storage. 

Long Term Storage at Ardel Cellars

Our sister company, Ardel Cellars, is located within the same building as TCWC and offers climate-controlled wine lockers in a range of standard and customizable sizes. Ardel specializes in longer-term storage, logistics, and cellar management services designed to meet the needs of top collectors. This professional storage space is fully alarmed and equipped with both security cameras and motion sensors. Clients have walk-in access to their wines Monday through Friday and can also arrange for their wines to be shipped to Ardel and transferred to their lockers. Purchases from TCWC can similarly be transferred to Ardel lockers at no additional charge. Please visit www.ardelcellars.com or contact the team by phone (630-634-7022) or by email (info@ardelcellars.com) for more information about their full range of services.