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Delivery and Collection

 

When possible, TCWC is happy to assist in making arrangements for shipping but makes no representation as to the legal rights of anyone to deliver or import any alcoholic beverages or other goods into any state. Buyer warrants he or she is solely responsible for the transport of the purchased products and for determining the legality and the tax/duty consequences of bringing the products to the buyer’s chosen destination. In placing an order, the buyer represents to seller (The Chicago Wine Company, referred to here as TCWC) that the buyer is at least 21 years old and the person to whom delivery will be made is at least 21 years old. Title to and ownership of all wine passes from TCWC to buyer in the State of Illinois, and buyer takes all responsibility for the product being transported from Illinois to the buyer’s selected destination. Buyer may pick up the product at TCWC or make independent delivery arrangements. Sales tax will be applied based on TCWC’s location in Illinois. 

Will Call from TCWC

Currently available Mondays & Fridays

 

You are always welcome to pick up orders on Mondays or Fridays from our Wood Dale offices between 9am-5pm. We kindly ask for 1 business day advance notice before 3pm CST so we can have our shipping team prepare your wines. As we continue to safely navigate the pandemic, we are happy to offer curbside will calls for those that would prefer to remain in their car upon arrival. Assuming you've scheduled your will call a day prior, you can simply give us a call when you arrive and we will bring your wines right out and place them in your trunk or backseat. We do request that you wear a mask if picking up the wines inside our TCWC offices. Unfortunately we are no longer able to accomodate 'same day' requests regardless of size and also hope to add additional weekdays back to our will call schedule later in 2021. Please call us at (630) 594-2972 or email your sales rep to arrange your will call.

 

Courier Delivery

Chicago & Neighboring Areas

 

We offer competitively priced, efficient delivery to downtown Chicago and the neighboring suburbs. Your wines are picked up from TCWC and delivered within hours to your home or office. Requests submitted by 3pm Central will be eligible for delivery the next the business day and can be scheduled further in advance if needed. The flat fees below include delivery for up to 3 cases of wine (or 36 bottle equivalent) and also include up to $1,000 insurance at no additional cost. Larger quantities of wine can be delivered at a slightly higher rate. Please call us at (630) 594-2972 or email your sales rep with any questions.

Standard Courier Delivery ($29)

Available on the weekday of your choice and your delivery arrives between 11am-5pm. Must be arranged at least one day prior by 3pm CST and adult signature is required.

Our couriers always require someone present to receive packages but they have revised their policies to minimize contact at the time of delivery. In lieu of a signature, Visual Proof of Delivery (VPOD) is now acceptable.

Express Courier Delivery ($39)

Available on the weekday of your choice and you can choose your own 3-hour window between 9am-5pm. Must be arranged at least one day prior by 3pm CST and adult signature is required.

Our couriers always require someone present to receive packages but they have revised their policies to minimize contact at the time of delivery. In lieu of a signature, Visual Proof of Delivery (VPOD) is now acceptable.

 

Free Delivery To Chicago Area Wine Storage Facilities

 

We offer free quarterly delivery to the following Chicago wine storage facilities once you have accrued 12 or more bottles on your TCWC account. Lesser quantities or special requests that do not fall on the dates below can be delivered at any time for a flat rate of $29. Please note that each location requires you to have a storage account with them in order to receive wines on your behalf. These free deliveries are available on the first Thursday of the following months and require a minimum of 2-day advance notice prior to each quarterly delivery:

March 2021

June 2021

September 2021

December 2021

Ardel Cellars - Wood Dale - 835 N Central Avenue

East Bank Storage - Loop/West Loop - 730 W Lake Street

East Bank Storage - River North/Gold Coast - 429 W Ohio Street

Lock-Up Self Storage - River North/Downtown - 350 W Kinzie Street

Lock-Up Self Storage - Wrigleyville - 1650 W Irving Park Road

Northside Storage - 1516 N Orleans Street

Domaine Wine Storage - 1000 N North Branch Street

 

Storage at TCWC

 

We offer 180 days of free storage for all wines purchased from The Chicago Wine Company. Our facility is maintained at 55-57 degrees Fahrenheit year-round and this complimentary storage allows clients to avoid shipping during the peak summer and winter months that often bring extreme temperatures. TCWC can help arrange an efficient and cost-effective delivery to your area when the weather is suitable. For bottles or cases purchased on a pre-arrival basis, the 180-day storage does not begin until the wine arrives at our Chicago warehouse. You will be notified by email when your order is in-stock and will also receive an email each month when you have wines ready for shipment or still awaiting delivery to Chicago. Should you wish to store bottles or cases beyond the free 180-day period, we offer extended storage at $3.00 per case (or partial case) per month, which includes insurance and is billed quarterly. Prior to invoicing for any fees, we will remind you by email of your wines in storage.

 

Long Term Storage at Ardel Cellars

 

Our sister company, Ardel Cellars, is located within the same building as TCWC and offers climate-controlled wine lockers in a range of standard and customizable sizes. Ardel specializes in longer-term storage, logistics, and cellar management services designed to meet the needs of top collectors. This professional storage space is fully alarmed and equipped with both security cameras and motion sensors. Clients have walk-in access to their wines Monday through Friday and can also arrange for their wines to be shipped to Ardel and transferred to their lockers. Purchases from TCWC can similarly be transferred to Ardel lockers at no additional charge. Please visit www.ardelcellars.com or contact the team by phone (630-634-7022) or by email (info@ardelcellars.com) for more information about their full range of services.